Shipping policy

Last Updated: 1st August 2026

Thank you for choosing InProgress.

Every ShowCase™ product is carefully prepared and inspected before dispatch to ensure it reaches you in the best possible condition. This Shipping Policy explains how and when orders are processed, shipped and delivered.

Order Processing

Orders are typically processed within 7-14 business days.

As many ShowCase™ products are manufactured to order using premium additive manufacturing processes, processing times may vary during periods of high demand.

If your order is expected to take longer than normal, we will contact you using the email address provided at checkout.

Business days are Monday to Friday, excluding UK public holidays.

Shipping Destination

We proudly ship worldwide.

Available shipping services and delivery costs are calculated automatically during checkout based on your destination.

If we are unable to ship to your location for any reason, you will be notified before your order is processed.

Shipping Methods

Orders are shipped using trusted courier services selected to provide reliable and fully tracked delivery wherever possible.

Shipping options and estimated delivery times are displayed during checkout.

Estimated Delivery Times

Destination	Estimated Delivery
United Kingdom	1–3 business days after dispatch
Europe	5-7 business days after dispatch
Rest of World	10-14 business days after dispatch

Delivery times are estimates only and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated during checkout based on your delivery location and selected shipping service.

Any promotional free shipping offers will be clearly stated on the website.

Order Tracking

Where available, tracking information will be provided by email once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Packaging

Every ShowCase™ product is packaged with care to help ensure it arrives safely.

Packaging may change over time as we continue to improve our products and customer experience.

Delays

Whilst we aim to dispatch all orders promptly, delays may occasionally occur due to:

High order volumes
Manufacturing demand
Courier delays
Severe weather
Public holidays
Circumstances outside our reasonable control

We appreciate your patience should these situations arise.

Incorrect Shipping Information

Please ensure your delivery address is correct before completing your purchase.

InProgress cannot be responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information provided during checkout.

Lost or Damaged Deliveries

If your order arrives damaged, or you believe it has been lost in transit, please contact us as soon as possible.

Where possible, please include:

Your order number
Photographs of any damage
Details of the issue

We will work with you and the delivery provider to resolve the matter as quickly as possible.

Customs & International Orders

For international orders, customers are responsible for any applicable customs duties, taxes or import charges imposed by their destination country unless otherwise stated at checkout.